Shipping Policy

We aim to process orders quickly so you can receive your Veloura order without unnecessary delays.

Order Processing

Orders are generally processed within 24-48 hours after payment confirmation, excluding weekends and holidays.

Estimated Delivery

Standard shipping typically arrives within 5-8 business days, although final delivery timing may vary depending on destination, customs processing, and carrier delays.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking details when available.

Delays

Delivery estimates are not guaranteed. Seasonal demand, customs reviews, weather events, or courier disruptions may affect delivery timelines.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delivery issues caused by incomplete or incorrect address details supplied by the customer.