Support

Return & Refund Policy

We offer a 30-day money back guarantee to help you shop with confidence.

30-Day Guarantee

If you are not satisfied with your purchase, contact us within 30 days of delivery to request return instructions and refund support where eligible.

Eligibility

Items must be unused, in original condition, and returned in original packaging unless the item is faulty or incorrect. For hygiene-related products, we may decline returns that do not meet these conditions where legally permitted.

Refund Timing

Approved refunds are processed to the original payment method. Processing times may vary depending on your payment provider.

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong item, contact us promptly with your order number and supporting photos so we can help resolve the issue quickly.

Contact

To start a return request, email contact@agecom.com.